Nicola is a seasoned professional in the supply chain sector, boasting a wealth of experience accumulated over her 15-year tenure at DHL. Her career to date encompasses diverse roles, including her time as Procurement Director for the NHS Supply Chain contract, where sustainability was a key priority. She has also held the position of Head of Transformation and paved the way as the UKI lead for Diversity, Equity, Inclusion and Belonging (DEIB) movement across the division. All of these progressive roles at DHL were preceded in the fashion industry where Nicola honed her procurement expertise in a fast-paced and influential industry. Today, Nicola spearheads the strategic direction for Packaging Solutions at DHL Supply Chain. Her responsibilities incorporate the entire supply chain, from the sourcing of packaging materials to the management of operations, contract packaging, automation and robotics and beyond. Nicola and her team at DHL are driven by a vision to optimise customer supply chains by streamlining processes, increasing efficiency and effectiveness, reducing touch points and repetitive tasks and the reduction of waste. Their ultimate goal is to enhance speed to market and deliver increased value to their customer with the end customer always at the forefront of mind.