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Amazon’s automation drive: Transforming packaging for a sustainable future
The packaging industry is witnessing a significant shift as Amazon rolls out advanced automation across its European fulfilment centres. With a clear focus on reducing packaging waste and improving operational efficiency, Amazon’s latest initiatives offer valuable insights and inspiration for packaging professionals everywhere.
Automated, Made-to-Fit Packaging
Amazon is installing over 70 new automated packaging machines in fulfilment centres across the UK, Germany, France, Italy, and Spain, with more countries to follow. These machines are designed to create packaging that fits each product precisely, using sensors to measure dimensions and produce right-sized paper bags or cardboard boxes.
This approach eliminates unnecessary padding and excess material, with Amazon’s lightweight paper bags reportedly up to 90% lighter than traditional cardboard boxes of similar size. For heavier or fragile items, automated systems generate custom-sized cardboard boxes, ensuring protection while minimizing waste.
Smarter Labelling and Reduced Material Use
A key innovation is Amazon’s Universal Robotic Labeller, which applies labels up to 75% smaller than standard versions. This technology can label boxes, paper bags, or even products shipped in their own packaging, further reducing the need for additional materials.
By embracing made-to-fit packaging and smarter labelling, Amazon aims to cut packaging weight and volume, maximize delivery vehicle space, and lower emissions during transport. According to the company, these efforts have already reduced average packaging weight per shipment by 43%, saving over three million metric tons of packaging material.
Collaborative Innovation and Industry Partnerships
Amazon’s sustainability journey includes partnerships with leading packaging companies. For example, a collaboration with Mondi led to the development of a paper-padded envelope with a shock-absorbent lining, replacing plastic bubble wrap without compromising product protection. This innovation earned a Sustainability Award in the E-Commerce category.
The company has also introduced new packaging for its own-brand devices, such as Echo and Kindle, featuring more recycled fibre content, less ink, and tactile QR codes to assist visually impaired customers.

Industry-Wide Automation Trends
Amazon’s automation push is part of a broader trend in the packaging sector. Companies like Sparck Technologies and Ferag have launched “one-touch” packing lines that automate everything from order picking to the creation of fit-to-size boxes, reducing manual intervention and increasing throughput. Similarly, Ranpak has developed integrated solutions that combine automation with recyclable, biodegradable protective materials, easing the workload for human operators.
Lessons for Packaging Professionals
Amazon’s experience highlights several practical strategies for packaging professionals:
- Invest in Automation: Automated systems for measuring, packing, and labelling can dramatically reduce material use and improve efficiency.
- Prioritize Right-Sizing: Custom-fit packaging not only cuts waste but also optimizes logistics, reducing shipping costs and environmental impact.
- Explore Sustainable Materials: Shifting from plastic to recyclable paper-based solutions can enhance both sustainability and customer satisfaction.
- Collaborate for Innovation: Partnerships with material suppliers and technology providers can accelerate the development of new, eco-friendly packaging formats.
- Design for Accessibility: Features like tactile QR codes demonstrate how packaging can be made more inclusive while supporting sustainability goals.
Looking Ahead
With one in two Amazon shipments in Europe now delivered without a box – using paper bags, envelopes, or the company’s “Ships in Product Packaging” program – the industry is moving rapidly toward a future with less waste and greater efficiency. As automation and sustainable design become standard, packaging professionals have a unique opportunity to lead the way in reducing environmental impact while meeting the evolving needs of e-commerce.
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Latest news from Packaging Innovations & Empack
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